Process audit
We map your current processes, find bottlenecks, manual steps and duplicate data entry, and deliver a prioritised automation roadmap.
Business process automation
Turn manual routines into reliable automated processes
We map how work actually flows through your company, remove the bottlenecks and connect your systems so data moves on its own — from order intake and approvals to invoicing and reporting.
Purchase request #4821
Automated
- Request receivedWeb form 09:02
- Budget checkedAccounting system 09:02
- ApprovedDepartment head 09:13
- Order createdERP 09:14
- Invoice matchedAccounting system 09:15
From request to matched invoice
13 min
- Process first We fix the process before we automate it.
- Works with your systems We connect the tools you already use instead of replacing them.
- Measurable results We agree on the metrics before launch and check them after.
Services
What we do
From a single approval flow to end-to-end processes that span several departments and systems.
Workflow automation
Requests, approvals, onboarding and procurement routed automatically, with clear owners, deadlines and a full audit trail.
Systems integration
CRM, ERP, accounting, e-commerce and warehouse systems connected through APIs, so every piece of data is entered only once.
Document automation
Contracts, invoices, acts and reports generated from templates, sent for signature and archived without manual copying.
Reporting & dashboards
Data from different systems consolidated into dashboards and scheduled reports that update themselves.
Support & improvement
Monitoring of automated processes, user support and steady improvements as your business changes.
Connects the systems you already use
- CRM
- ERP
- Accounting
- E-commerce
- Warehouse
- HR systems
- Document management
- E-signature
- Spreadsheets
- Telephony
- Payments
- BI & reporting
- Service desk
Reporting
See every process in numbers
Each process we automate comes with a dashboard: volumes, timings and the share of work that no longer needs a person. This is what one looks like.
Requests this month
1,284
18% vs last month
Average approval time
3.2h
73% vs before launch
Processed without manual steps
87%
Average approval time
Hours per request, by week
Show data
| Week | Hours |
|---|---|
| W1 | 11.4 |
| W2 | 12.1 |
| W3 | 10.8 |
| W4 | 11.9 |
| W5 | 12.6 |
| W6 | 11.2 |
| W7 (launch) | 7.9 |
| W8 | 5.6 |
| W9 | 4.3 |
| W10 | 3.8 |
| W11 | 3.4 |
| W12 | 3.2 |
Requests by source
This month
Show data
| Source | Requests |
|---|---|
| Web form | 512 |
| 389 | |
| CRM | 214 |
| ERP integration | 121 |
| Phone | 48 |
How we work
From the first call to a running process
-
Discovery
We talk to the people who do the work and map the process as it really is.
-
Design
You get the target process, the tools, the expected effect and a fixed scope with an estimate.
-
Build & test
We build in short iterations and test every step on real cases together with your team.
-
Launch & support
We train your users, launch the process and make sure it runs as planned.
About us
Automation that fits how your business works
Nextagemaker is a team of business analysts and engineers. We help companies spend less time on routine operations and more on customers, products and growth.
We don't push a single platform. We choose tools that fit your processes, budget and IT landscape, and we document everything so your team stays in control.
- Business analysts and engineers in one team
- Vendor-neutral choice of tools
- Fixed scope and transparent estimates
- Documentation and user training included
FAQ
Common questions
Which processes should we automate first?
Repetitive, rule-based processes with high volume pay off fastest: request handling, approvals, moving data between systems, invoicing and reporting. A process audit shows where to start.
Do we have to replace our current systems?
Usually not. We integrate the systems you already use and suggest new tools only where a gap can't be closed otherwise.
How long does a project take?
A process audit takes one to two weeks. Automating a single process usually takes from a few weeks to a few months, depending on how many systems and teams are involved.
What happens after launch?
We train your team and hand over the documentation. If you need it, we keep supporting and improving the automated processes under a support agreement.
Contact
Tell us about your process
Describe what takes too much time or goes wrong today. We'll get back to you to discuss the details and suggest next steps.
Fields marked with * are required.
Thank you — your message has been sent
We'll get back to you to discuss your process and the next steps.